CUSTOMER CARE

Here's the deal, we want you to be happy. We take our customers satisfaction pretty seriously and want to do everything in our power to ensure that your purchase and experience is a good one.  So let us know how we can assist.  While we cannot always guarantee that we can move heaven and earth for you, we will certainly give it our best shot.

Have any questions or concerns? 

We’re always ready to help!

 

Call us at

(800) 961-4694

or send us an email:

info@hotrodharlot.com

RETURNS

RETURNS

We run a super small company and we pride ourselves on offering high quality merchandise.  Given this, we offer exchanges within 14 days of purchase or returns for store credit. All merchandise must be in original condition, unworn/unwashed.  Shipping is non refundable. A $5.00 restocking fee applies for all returns after 14 days. NO returns/store credits or exchanges are granted after 30 days. NO EXCEPTIONS.

FAQ

Do you provide International delivery?

 

YES, we ship all over the world.  Shipping amounts can vary, so when you check out you will be given your final shipping charges.

 

How do I return an item?

 

Simply follow our the return details on your packing slip.  Or Ship you items with your order number to:

PO Box 1753

Arlington Heights, IL 60006-1753 

 

What is your returns policy?

 

Our detailed return policy can be found on the "return" page.  However, it's pretty simple.  If items are in their orginal condition and returned within 30 days we will issue a store credit.

How do orders work and how do I track my order?

 

When appropriate we will issue tracking numbers on your orders.  Please be advised that due to the nature and size of our business it can take up to 5-7 business days to ship your orders.  Also, we use USPS shipping.  We offer cheap shipping, but with that comes the reality that sometimes we are unable to ship your items with expidited shipping.

 

How can I contact your couriers?

 

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What are your delivery options?

 

We're working on offering expidited shipping as an option... but for now, we use USPS.  Typically, once mailed your items should reach you within 2-5 days domestic and 1-2 weeks international.

© 2023 by HOT ROD HARLOT. 

INFORMATION

CONTACT US

M-F 8:30 to 5.00

Monday - Friday

PO Box 1753

Arlington Height, IL 6006

info@hotrodharlot.com

(800) 961-4694

 

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